Policies
Policy content for digital antivirus subscriptions, support services, account usage, and customer checkout expectations.
Defendora360 collects account, order, license, support, and security event information needed to provide products and services.
Customer data is used for order processing, subscription management, fraud prevention, support, and product improvement.
Sensitive payment details are handled by secure payment providers and are not stored in plain text by Defendora360.
Subscriptions provide access to eligible software, updates, and support during the active license term.
Customers are responsible for using products lawfully and maintaining accurate account and billing information.
Defendora360 may update service terms to reflect product, legal, or security changes.
Eligible annual subscriptions may be refunded within 30 days of purchase when requested through support.
Refunds are returned to the original payment method when possible.
Setup services that have already been completed may be non-refundable except where required by law.
Most Defendora360 products are digital licenses delivered by email and account dashboard.
No physical shipping is required for standard antivirus subscriptions.
If a physical item is offered, shipping timelines and carrier details will be shown during checkout.
Cookies may be used to keep customers signed in, remember cart details, measure site performance, and improve support workflows.
Customers can control browser cookie settings, though some account and checkout features may require cookies.
No security product can guarantee complete protection from every threat.
Customers should keep devices updated, use strong passwords, back up important files, and follow safe browsing practices.